Rujukan Laman

Browse Our Terms Before You Open an Account

These Terms & Conditions set out the rights and obligations that apply when you use infinitiwin — covering your account, how we handle disputes, and the rules that…

Akaun MalaysiaTouch 'n Go & GrabPayBoost dan FPXDikemas kini secara berkalaTerpakai di mana undang-undang tempatan membenarkan

Explore the Lobby Read FAQ

Explore the Full Scope of These Terms

infinitiwin Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on infinitiwin, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. Access to our platform depends on your local law, and is available only where permitted under Malaysian jurisdiction. These terms cover every part of

1
your account experience — from how deposits are made via Touch 'n Go, GrabPay, Boost dan FPX, to how withdrawals are processed and verified. We reserve the right to update these terms at any time; we will notify you of material changes through your registered contact
2
details. Continued use of the platform after a change takes effect means you accept the revised terms. If you disagree with any portion, please discontinue use and contact our support team.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HUBUNGI PASUKAN KAMI

Get in Touch About Any Terms Query

If any clause in these Terms & Conditions raises a question for you, our support team is available around the clock to walk through what it means for your account. You can reach us through live chat, email, or WhatsApp — whichever works best for where you are in Malaysia right now.

Team online

Live Chat

Connect with a support agent directly through the live chat window on our site. Available 24 hours a day, seven days a week, with responses typically within two minutes for terms-related queries.

E-mel Sokongan

Send a detailed written query about any clause in these Terms & Conditions to our support email. We aim to respond within 24 hours, and we keep a record of every exchange for your reference.

Reach our team via WhatsApp for a quick, informal walkthrough of any term that is unclear. This channel is monitored during business hours and is particularly convenient for Malaysian users on mobile.

BAGAIMANA KAMI MENGURUSKAN AKAUN ANDA

See How We Handle Your Account and Data

Your account security and the integrity of your data matter to us. Under these Terms & Conditions, infinitiwin outlines clear practices for data handling, cookie use, and account retention so you are…

Penyimpanan Data

We retain your account data only for as long as necessary to fulfil the purposes described in these terms, or as required under applicable Malaysian law. You may request a summary of what we hold at any time.

Penggunaan Kuki

Our platform uses cookies to maintain your session, remember your payment preferences such as Touch 'n Go or GrabPay, and improve page performance. You can manage cookie settings through your browser at any time.

Keselamatan Akaun

Account credentials are stored using industry-standard encryption. You are responsible for keeping your login details confidential; if you suspect unauthorised access, contact our live chat team immediately for a prompt account review.

Tempoh Penyimpanan

Closed or inactive accounts have their personal data retained for a period stipulated by applicable law before secure deletion. We will inform you in writing before any scheduled deletion takes place.

Permintaan Perubahan

To request a correction or deletion of your personal data held by infinitiwin, submit a written request via our support email. We process verified requests within 14 working days and confirm completion in writing.

Orang Yang Perlu Dihubungi

For formal queries about these Terms & Conditions — including data rights, account disputes, or clause clarification — address correspondence to our Compliance Team through the support email listed in the contact section above.

Answers to Common Questions About These Terms

These questions cover the clauses that come up most often when you read through our Terms & Conditions. If yours is not listed here, reach out through live chat or email and we will respond with a plain-language explanation.

These terms take effect the moment you complete account registration. By proceeding past the registration page, you confirm that you have read and accepted all clauses as they stand at that date.

We notify you via the email address registered to your account whenever a material change is made. Minor editorial updates may be made without separate notice, so we encourage you to check this page periodically.

If you do not accept a revised version of these terms, you should stop using the platform and contact our support team to request account closure. Continued use after the effective date of any update constitutes acceptance.

Yes. All payment methods available on the platform — including Touch 'n Go, GrabPay, Boost dan FPX — are governed by these Terms & Conditions in addition to the individual terms of each payment provider.

Submit a written request via our support email with your registered account details. We will verify your identity and provide a summary of the data we hold within 14 working days of receiving your confirmed request.

These Terms & Conditions are governed by and interpreted in accordance with Malaysian law where applicable. Access to and use of the platform is subject to local law and available only where those laws permit.

Address formal disputes relating to these terms to our Compliance Team in writing via support email. We acknowledge all formal correspondence within 3 working days and aim to resolve disputes within 21 working days.

Browse Our Terms Before You Open an Account

Get in Touch About Any Terms Query

Live Chat

E-mel Sokongan

WhatsApp

See How We Handle Your Account and Data

Penyimpanan Data

Penggunaan Kuki

Keselamatan Akaun

Tempoh Penyimpanan

Permintaan Perubahan

Orang Yang Perlu Dihubungi

Answers to Common Questions About These Terms

01 Bilakah Terma & Syarat ini berkuat kuasa untuk akaun saya?

02 Bagaimana saya akan dimaklumkan jika Terma & Syarat dikemas kini?

03 Apakah yang berlaku kepada akaun saya jika saya tidak bersetuju dengan terma yang dikemas kini?

04 Adakah Terma & Syarat ini terpakai kepada semua kaedah pembayaran, termasuk Touch 'n Go dan FPX?

05 Bagaimana saya boleh meminta salinan data peribadi yang kami simpan?

06 Apakah undang-undang yang mentadbir Terma & Syarat ini?

07 Siapa yang boleh saya hubungi untuk pertikaian berkaitan terma?

Related Pages